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A+ Essentials Study Guide
Domains 6, 7, & 8

by Dori Reuscher
for About.com

Here is the intro once again . . . This is what you need to know for the exam. If you cannot rattle off the associated content for each of these topics and terms, keep studying. Most all of this is contained in the exam objectives. I've just mixed it up and added some hints.

Security

Topics

  • Hardware, software, wireless, & physical security
  • Incident Reporting & social engineering
  • Security optimization, troubleshooting, diagnostics, & preventative maintenance
  • Installation & configuration of software and hardware

    Terms

    If any of these are unfamiliar, look them up . . .

    Disk wiping ♦ smart card ♦ PIN ♦ Biometric ♦ Key Fob ♦ exploitation ♦ spyware ♦ WTLS ♦ DSSS ♦ Physical Security ♦ WAP ♦ Worm ♦ Firewall ♦ rootkit ♦ grayware ♦ packet filter ♦ WEP ♦ FHSS ♦ OFDM ♦ stateful inspection ♦ CERT ♦ site survey ♦ MAC filtering ♦ SHA ♦ MDA BIOS ♦ CPS ♦ CRL ♦ KDC ♦ CHAP ♦ Biba ♦ Clark-Wilson ♦ Bell La-Padula

    How-To

    Know how to do the following:

  • Diagnose and troubleshoot security issues
  • Use good preventative maintenance techniques to avoid problems
  • Be able to install, optimize and configure the needed software and hardware.
  • Understand access control and authentication
  • Understand the ins and outs of wireless security and physical security.

    Safety & Environmental Issues

    Topics

  • Identify safety hazards, know how to prevent hazards and how to handle accidents and reporting
  • Know how to dispose of objects that could harm the environment

    Terms

    If any of these are unfamiliar, look them up . . .

    capacitor ♦ MSDS ♦ OSHA ♦ ESD ♦ EPA ♦ antistatic bag

    How-To

    Know how to do the following:

  • Extinguish and electrical fire
  • Use basic safety measures and tools (e.g. ESD static mats, wrist straps, & bags)
  • Know how to dispose of batteries, PCs, CRTs and other potentially harmful components.
  • Know how to report an accident.

    Professionalism & Communication

    Topics

  • Know how to effectively communicate with others.
  • Know how to maintain professional behavior and respect property. Terms

    If any of these are unfamiliar, look them up . . .

    punctual ♦ accountable ♦ respectful ♦ listen ♦ clarify ♦ honesty ♦ confidential ♦ golden rule

    How-To

    Know how to do the following:

  • Listen closely to issues, descriptions, & complaints.
  • Uphold a high level of confidentiality and respect.
  • Project a professional and competent demeanor.
  • Explore Computer Certification
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