The Bottom Line
This is a great reference book for network administrators who are looking for a way to take their troubleshooting skills up a notch. Avoid learning it the hard way and read this book to gain the knowledge you need to effectively handle your network.
Pros
- Conversational tone
- Lots of real-world scenarios and advice
- Good companion CD
Cons
- Not particularly helpful for certification
Description
- 10 chapters, 396 pages
- Learn how to avoid panic and how to keep problems from occuring in the first place.
- Covers network printing, workstation & server (Exchange, SQL, & Windows 2000) troubleshooting.
- Also covers WANs, IP routing, wireless networking, firewalls & VPNs.
Guide Review - The Real-World Network Troubleshooting Manual
If you have had the opportunity, or perhaps misfortune, to be in the role of a network administrator and troubleshooter then you know how difficult and stressful the job can be. Fortunately, Alan Sugano has written a book that will help you keep your cool and find the best approach to a problem. The book is organized primarily for people who are relatively new to the field of network administration, although seasoned pros will also find themselves learning a few new tricks. The first chapter gives some basic information on the best methods of isolating and working with a problem. The other 9 chapters provide both good information and real-world scenarios that take you from the user's version of the problem through to the solution.
From the standpoint of certification, the troubleshooter's guide is just what it says in the title: a guide. This is not geared towards any exam and would be far more valuable in the workplace after successfully passing your exams.
