You work as a technician for McNeil Inc. The company has a Windows 2003-based network. All the client computers on the network run Windows XP Professional. You want to upgrade a client computer to Windows Vista. The computer has the following configuration: Hardware Components Configuration RAM 256MB, Hard Disk Drive 8GB with 2GB free space. When you run the Setup of Vista, you get an error message stating that the computer is not compatible with Windows Vista, and that Vista cannot be installed. After the error, Setup terminates. You want to know why the installation has terminated. What will you do next?
A: Run the Dr. Watson utility.
B: Run Performance Monitor.
C: Run Windows Vista Upgrade Advisor.
D: Run Event Viewer.
Question 2.
You work as a technician for McRoberts Inc. The company has a Windows 2003-based network. You have to install Microsoft Vista on a computer running Windows XP Professional. The hardware configuration of the computer is shown below: Hardware Components Configuration - Processor Speed 1.2GHz, RAM 512MB, Hard Disk Drive 60GB. You want to keep all the existing programs and application settings after the installation. Each correct answer represents a part of the solution. Choose all that apply.
A: Start the Windows Vista installation while logged on to the computer.
B: Insert the Windows Vista installation DVD into the drive and restart the computer.
C: Choose the option to upgrade the current operating system.
D: Perform a clean installation on the partition that contains Windows XP Professional.
E: Perform a clean installation on a partition that does not contain Windows XP Professional.
Question 3.
You are planning to install Windows Vista on your new computer. You have verified that your hardware is compatible for installing and running Vista. You want to ensure that after installation, the Windows Aero interface can be used. The computer has a single monitor configured at a resolution of 1,310,720 pixels. Which of the following will be the required configuration of your computer in order to run Windows Aero?
Each correct answer represents a part of the solution. Choose all that apply.
A: DirectX 9 compatible graphics processor
B: 1GB RAM
C: WDDM driver
D: 64MB graphics memory
Question 4.
You work as a technician for Troubleshooters Inc. A user named Rick calls you and complains that he is unable to log on to his Windows Vista Home Premium computer. He tells you that he is getting the following error message: Your account has time restrictions that prevent you from logging on at this time. Please try again later. What is the most likely cause of this error?
A: The Active Directory user account time restriction is preventing Rick from logging on to the computer.
B: The local policy is set for time restriction on the computer.
C: The NTLDR file is corrupted.
D: Time restriction through the Parental Controls settings is preventing Rick from logging on to the computer.
Question 5.
You work as a technician for Troubleshooters Inc. A user named Rick calls you for your assistance to fine tune his Windows Vista computer. He is experiencing degradation in the performance of his computer. Even after rebooting his computer, the problem persists. After asking various questions, you suspect that a spyware program may be running at startup. Which of the following steps will you take to view all the programs running at startup?
A: Run Task Manager to see the running applications.
B: Run CHKDSK to view the running applications.
C: Run IPCONFIG /all at the command prompt.
D: Run Windows Defender to see software configured to run at startup.